Refund policy

A&J Organic Return Policy

Thank you for shopping with us! If you are not entirely satisfied with your purchase, we’re here to help.

Returns

- You have 14 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- A receipt or proof of purchase is required.

Refunds

- Once we receive your item, we will inspect it and notify you about the status of your refund.
- If approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@aandjorganic.com

Shipping

- You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

Non-Returnable Items

- Certain types of goods are exempt from being returned, such as perishable goods, custom products, or personal care items.
- Sale items are non-refundable unless defective.

Contact Us

If you have any questions about our return policy, contact us at:

support@aandjorganic.com